Shipping policy

Shipping Policy

At Matrikava Home, we aim to make the delivery of your order simple, transparent and dependable.

Shipping Within India

We currently deliver within India only, subject to serviceability at the delivery PIN code.

International shipping is not currently available.

Shipping Charges

We offer free standard shipping on all prepaid orders across India, with no minimum order value.

For Cash on Delivery (COD) orders, a ₹50 COD handling fee applies.

Delivery Timeline

Orders are typically delivered within 5–10 business days from the date of order confirmation.

Delivery timelines are estimates and may occasionally vary depending on the delivery location, courier operations, public holidays, weather conditions or other circumstances beyond our reasonable control.

Order Processing & Dispatch

Once an order is confirmed, it is processed and prepared for dispatch.

After dispatch, available tracking information will be shared using the contact details provided during checkout.

Please allow some time after dispatch for the courier's tracking system to update.

Delivery Information

Customers are responsible for providing an accurate and complete delivery address, PIN code and contact number when placing an order.

Incorrect or incomplete information may result in delays or unsuccessful delivery attempts.

Cash on Delivery

Cash on Delivery is available on eligible orders and serviceable PIN codes.

A ₹50 COD handling fee applies to COD orders.

Availability of COD may vary depending on the delivery location and other operational considerations.

Delivery Delays

While we aim to deliver within the stated timeline, occasional delays may occur due to circumstances outside our reasonable control.

If your shipment appears significantly delayed, please contact Matrikava Home Customer Care with your order number so that we can assist you.

Contact Us

For questions regarding shipping or delivery, contact:

Matrikava Home
Email: matrikavaglobal@gmail.com

Please include your order number when contacting us regarding an existing order.